You may return an item within 60 days of receipt for a prompt replacement, exchange or refund.
Return Postal / Delivery charges are not refunded on unsuitable items and returned parcels remain the customer's responsibility until received by us.
Please obtain a certificate of posting as proof of return and enclose a note / invoice in the parcel with your details, stating reason for return and whether you require a replacement or refund.
Please send your returns to the following address:
Baldwins Cycles Ltd
Unit 2 Otterswood Square