Privacy Policy

The material on this website is the copyright of Baldwins Cycles Ltd and may not be reproduced in any form other than to print, or download for personal use, or as indicated elsewhere within this site. The website may not be commercialized in any way. Use other than as set out here could lead to actions for breach of copyright in your jurisdiction and/or the commission of a criminal offence. Baldwins Cycles Limited endeavors to ensure that the information contained on this Web Site is complete or free from error, and expressly disclaims and does not assume any liability to any person for any loss or damage whatsoever caused by errors or omissions in the data or software. Please note that acceptance of your order and the completion of the contract between you and Baldwins Cycles Ltd will take place on dispatch of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.

Contact

Our postal address is: Unit 2 Otterswood Square, Wigan, WN5 0LF.

Data we collect

The information we learn from customers helps us personalise and continually improve your shopping experience. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records, maintain your account with us and display content such as customer wish-lists and reviews. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

What we do with your data

If you do not want to receive e-mail from us, please unsubscribe from our mailing list or opt-out of mailings when creating your account. We may use your address and email to send you our mail order catalogue or emails containing information on new products, special offers and services or upcoming events. If you do not wish to receive such mailings, please either opt-out when creating your account, visit the My Account page, or contact us using the details above. Your phone number will only be used in the event that we need to contact you regarding an order.

3rd Parties

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. We do not make our mailing list available to any other person / organisation.

Security

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that you have provided us when creating your account.

Cookies

What are cookies?

Computer cookies are small text files that a website transfers to your computer. Cookies cannot harm your computer and are anonymous. They do not contain any information that could be used to identify you, nor do they contain any confidential information such as your email address or credit card details. Using 'cookies' helps us to make our website easier for you to use and helps us to give you a more personalized web experience, such as enabling us to present information about products and promotions which we believe will be of interest to you.

Are cookies safe

Yes. The information stored in cookies is anonymous and secure. It cannot be used to identify you personally and cannot harm your computer.

Can I switch cookies off

The Baldwins Cycles Ltd website uses these cookies to make our website easier to use and to allow us to provide the best possible standard of service. Cookies are an essential part of how our website works, however if you wish to reject our cookies you can configure your browser to do so. If you choose not to consent to the use of cookies your experience of our website will be severely impaired and many important aspects of the site will not work at all for you.